Most of the time a custom apparel order is not slow because of the printing. It is slow because the artwork is not ready, the garment is out of stock, a proof sits unapproved for days, or the deposit has not come in. The press run itself is often the shortest step. If you need shirts fast, the biggest gains come from what you send on day one, and from telling the shop your real in-hand date before anything else.
This post walks through where the time actually goes in a job at our Santa Fe Springs shop, what you control, and how to ask for a rush in a way that gets you a straight answer.
How long does a normal order take?
Our standard turnaround is about 2-3 weeks after the artwork is approved and the deposit is paid. That window moves with the production schedule. Late summer, when schools and fall leagues all order at once, and the weeks before the holidays are the busiest stretches of the year.
Notice where the clock starts: at approved artwork and a paid deposit, not at the first email. Everything before that point is on the calendar too, and it is the part you can shrink the most.
Where does the time actually go?
Here is a typical job broken into stages, and who controls each one:
| Stage | What happens | Who controls the speed |
|---|---|---|
| Quote | Garment, method, quantities and placements priced | Mostly you (how complete the request is) |
| Deposit | 50% deposit to start the job | You |
| Artwork | Files checked, cleaned up or recreated if needed | You (file quality) and us |
| Proof | Digital proof sent for written approval | You (how fast you approve) |
| Garments | Blanks ordered from our suppliers and received | Supplier stock |
| Production | Screens, film, digitizing, printing or stitching, curing | Our schedule |
| Finishing | Counting, folding, any tagging or bagging | Our schedule |
| Pickup or shipping | Pickup in Santa Fe Springs, or UPS or FedEx | You and the carrier |
A request that arrives complete can move through the first four rows quickly. A request that arrives as "we need about 100 shirts, can you send prices" can spend a week in those rows before a single garment is ordered.
What makes an order fast?
Artwork that is ready to print
Vector files (Illustrator, EPS, PDF or SVG) with fonts outlined are the fastest path. A blurry screenshot or a phone photo of last year's shirt means we have to rebuild the art, which adds a round of proofing. Our artwork prep guide and logo design tips explain what prints cleanly. If you have ordered from us before, we keep your artwork on file, so a reorder of the same design skips the art step entirely.
Garments that are in stock
Popular blanks in common colors are usually in stock with our suppliers. A specific brand in an unusual color, or a deep size run in 4XL and 5XL, may not be. Being flexible here helps more than anything else: if your first-choice color is short, a close match from another brand can save days.
The right method for the quantity
Each decoration method has its own setup work:
- Screen printing needs screens burned for each color before the run, and has a 36-piece minimum per design. Once set up, the presses move fast, which is why it wins on large runs.
- DTG prints straight from the file with no screens and no minimum, so small runs start quickly.
- DTF transfers print on film and press on, from 12 pieces, and work on almost any fabric.
- Heat transfer vinyl is cut and pressed, from 6 pieces, and is the standard for names and numbers.
- Embroidery starts at 24 pieces and needs a new logo digitized into a stitch file first. Machine time per piece is fixed, so large embroidery runs take longer.
If you are unsure which fits your job, how to choose a print method compares all five.
A simpler design
Fewer ink colors mean fewer screens and quicker setup. One placement is faster than four. Specialty finishes like puff, glow or metallic ink (metallic is available at an extra charge, quoted on your estimate) can depend on materials that need ordering. If the date matters more than the extras, keep the first run simple.
Quick proof approval
A proof that waits three days for a reply adds three days to the job. Have the person who can say yes on the email thread, and reply as soon as the proof arrives.
What makes an order slow?
These are the patterns we see push dates out most often:
- Changing the design after the proof is approved. That restarts the art and proof steps.
- Adding sizes or pieces mid-production. Extra garments have to be ordered and run separately.
- Multiple decision makers. Five people approving one proof is five chances for a "small change."
- Special-order items. Custom woven labels, custom patches and manufacturer special orders run on someone else's schedule.
- Waiting on the deposit. The job is not scheduled until it is paid.
Our 10 common ordering mistakes post covers several of these in more depth.
What should you send on day one?
Put all of this in your first message and you skip most of the back and forth:
- Your in-hand date, meaning the day the shirts must be in your hands, not the event date if those differ.
- The garment: brand and style if you know it, plus color, and a backup color.
- Quantities by size, even if they are estimates.
- Print locations and sizes: front, back, sleeve, and roughly how big.
- Your artwork files, in the best format you have.
- Pickup or shipping: pickup at our shop, or a street address for UPS or FedEx (we do not ship to PO boxes).
You can also price the job yourself in the quote builder and send it in, which gets the quote step done in minutes.
How do you ask for a rush?
Tell us your in-hand date up front and ask whether it is possible. Whether a rush can happen depends on the production schedule that week, the method, the quantity and whether the garments are in stock. The team checks the schedule and confirms; we do not promise a rush date before that check, because a promise we cannot keep is worse for you than an honest answer.
The best way to ask:
- Call rather than email if the date is close. Our number and hours are on the contact page.
- Have the artwork and sizes ready so we can check the schedule against a real job, not a guess.
- Be flexible on the blank, the number of colors and the placements.
- Plan on pickup. Picking up at 14130 Rosecrans Ave, Monday to Friday 8am to 4pm, removes shipping time from the equation.
Our rush screen printing page and the answer page on the fastest turnaround for custom merch explain how we look at tight dates.
How do you avoid needing a rush at all?
Most rushes are planning problems, not printing problems. A few habits keep you off the tight-date path:
- Work backward from the event. Add the standard turnaround, a few days for quoting and proofing, and a buffer. Our event merch timeline post lays out the math.
- Lock the design early, and get one person to own approvals.
- Reorder known designs. Your art is on file, and a reorder of the same design skips the setup cost built into a first run.
- Order recurring needs on a schedule. Teams, schools and companies that order every season can plan their dates months ahead.
Frequently asked questions
Can you guarantee a rush date when I place the order?
Not before we check the schedule. Send your in-hand date, artwork, garment and sizes, and the team will confirm whether the date is possible for that job before you commit.
Which methods are quickest to start?
DTG and heat transfer vinyl have the least setup, so small runs can start quickly. Screen printing needs screens made first but runs large quantities fastest once it is on press. Embroidery is limited by fixed machine time per piece.
What is the standard turnaround?
About 2-3 weeks after the artwork is approved and the deposit is paid. It moves with the production schedule, so busy seasons can run longer. We confirm your date when the job is scheduled.
What slows down an order the most?
Artwork that needs to be rebuilt, garments that are out of stock, slow proof approvals, and changes after approval. All four are avoidable with a complete first request and one person approving.
Does picking up the order save time?
Yes. Pickup at our Santa Fe Springs shop, Monday to Friday 8am to 4pm, removes the shipping days from your timeline, which matters most when the date is tight.



